University of New Hampshire, Department of Computer Science

Information Technology 502
, Intermediate Web Design

Spring 2025

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Design Template by Anonymous

Information Architecture

What is Information Architecture (IA)?

Information Architecture (IA) is the structural design of shared information environments, ensuring that content is easy to find, understand, and use. It involves organizing, labeling, and structuring information to enhance usability, accessibility, and the overall user experience (UX). IA plays a very important role in guiding users through digital content in a way that is meaningful and efficient.

IA is used in various digital aspects, including websites, mobile applications, e-commerce platforms, and content heavy digital spaces. In websites, IA helps users navigate though pages seamlessly and locate necessary information without confusion or major efforts. In mobile applications, it ensures users can quickly and efficiency interact with content, while in e-commerce platforms, it improves the shopping experience by structuring product categories and filters. Content heavy platforms, such as online learning portals and research databases, depend on IA to organize large amounts of information while ensuring it's done in an accessible way.

A picture of the landing page on Apple's website
Example of well made Information Architecture: Apple's Website

Why is Information Architecture Important?

A well-structured IA is necessary for creating an intuitive user experience by logically organizing content in a manner that is understandable and easily retrievable. Without a clear IA, websites and applications may become confusing, leading to frustration and disengagement from most users. IA supports searchability by structuring data in a way that helps both manual navigation and search engine optimization (SEO), improving visibility and usability.

Beyond enhancing usability, IA ensures that digital platforms are scalable. As websites and other applications begin to grow, a well-planned IA allows for the addition of new content without disrupting the user experience. This is exceptionally important for businesses and organizations that need to accommodate this website growth while maintaining accessibility and consistency. IA also plays a role in accessibility by making content easier to navigate for users with diverse needs, highlighting the need for inclusiveness across the internet.

Overall, IA serves as the foundation for structured content across the web, offering a logical, efficient, and user friendly approach to organizing information. Well-made IA improves engagement, accessibility, and ensures that digital content serves its intended purpose effectively for end users.

An example of poor IA design
Example of poorly made Information Architecture: Berkshire's Website

Bad IA can make websites look lazy or unappealing to users, making them less likely to interact with the site. It's also important to note that you can both under-do, and over-do IA. Making a website overly complicated causes users to become annoyed or confused which will cause them to leave the website almost immediately.

Effective IA provides a logical, efficient, and meaningful way for users to interact with digital content, improving user satisfaction and engagement.